VidaBay Snap App Privacy Policy

1. Scope of Application and Usage Restrictions

1.1 This Policy only applies to this App and the services related to this App provided by us. This App is mainly used to cooperate with E-Paper fridge magnets to realize data transmission and function control, with NFC (Near Field Communication) as the core transmission method.

1.2 Due to the significant differences in NFC hardware positions among Android phones, this App relies on precise NFC positions to ensure successful data upload. Therefore, we only recommend users of Apple iPhone models 11 to 17 to use this App. If you use a non-recommended model, you may not be able to experience this App's services normally, and we shall not be liable for any problems arising therefrom.

1.3 This Policy only regulates our handling of your information and does not cover the information handling methods of third-party applications or services. If this App contains third-party links or services, when you use such links or services, please refer to the third party's privacy policy for their information handling rules, and we shall not be liable for such.

2. Information We Collect

To realize the core functions of this App, ensure service quality and usage security, we only collect your email address for providing services and do not collect personal information unrelated to the services.

We will not collect sensitive personal information unrelated to this App's services, such as your name, phone number, geographical location, contacts, call records, browsing history, and payment information. We will also not steal private data from your device through NFC or other methods.

3. Ways of Using Information

We strictly use the collected information in accordance with the purposes agreed in this Policy and will not use it beyond the necessary scope. The specific ways of use include:

• Implement core service functions: Verify device compatibility based on the collected device information, ensure the realization of data transmission functions and troubleshooting based on NFC-related operation information, and ensure that you can normally use this App to control E-Paper fridge magnets;
• Optimize service quality: Identify problems in the service by analyzing device usage and NFC transmission logs, and continuously improve the stability, compatibility, and operational convenience of this App;
• Respond to your needs: Provide corresponding service support and personalized configurations for the feedback or preference settings you actively provide;
• Comply with laws and regulations: Legally use your relevant information within the scope required by laws, regulations, or competent authorities.

4. Sharing and Disclosure of Information

We attach great importance to the security of your information and strictly control the scope of information sharing and disclosure. Except for the following circumstances, we will not share your information with any third party:

• Obtain your explicit consent: Share necessary information with the third party designated by you with your active authorization;
• Service outsourcing needs: To realize technical support, server maintenance, and other services of this App, we may outsource some non-core businesses to third-party service providers. However, we will sign strict confidentiality agreements with such service providers, clarify their information processing rights and responsibilities, require them to use your information only within the scope of providing services for us, and supervise their information processing behaviors;
• Legal and regulatory requirements: In accordance with laws, regulations, judicial judgments or rulings, or mandatory requirements of administrative organs or regulatory authorities, we may disclose your information, and will strive to minimize the scope of disclosed information to the extent permitted by law;
• Protect legitimate rights and interests: Disclose relevant information when reasonably necessary to protect the legitimate rights and interests, property security, or personal safety of us, you, or other third parties, such as responding to fraud, security threats, and other situations.

We will not sell, rent, or commercially exploit your information to any third party in any other form.

5. Storage and Protection of Information

5.1 Information Storage

The information we collect from you will be stored on our secure servers.

5.2 Information Protection

We have established a sound information security management system and adopted a series of technical and management measures to protect the security of your information, including but not limited to:

• Technical guarantees: Adopt data encryption technologies (such as transmission encryption, storage encryption) to protect the security of information during transmission and storage, and prevent unauthorized access, tampering, or disclosure of information;
• Access control: Strictly restrict internal employees' access rights to your information. Only authorized necessary personnel can access relevant information when performing their job duties, and multiple identity verifications are required;
• Security audits: Conduct regular security audits and risk assessments of information processing systems to promptly identify and fix potential security vulnerabilities;
• Employee training: Strengthen employees' privacy protection awareness training, clarify information security responsibilities, and ensure that employees comply with this Policy and relevant information security regulations.

Although we have adopted the above security measures, please understand that no information transmission or storage method can guarantee 100% security. When using this App, you should properly keep your device and App login information (if any) and avoid allowing others to use your device to prevent information leakage. If you discover any information security issues, please contact us immediately through customer service channels, but we shall not be liable for any losses incurred by you in this process.

6. Your Rights

In accordance with relevant North American privacy laws and regulations and the agreements of this Policy, you have the following rights regarding your information. You may exercise these rights through customer service channels, and we will respond to your request within a reasonable period (no more than 30 days):

• Right to access information: You have the right to request us to provide a copy of your personal information collected by us when you use this App;
• Right to correct information: If you find that the information about you stored by us is incorrect or incomplete, you have the right to request us to correct or supplement it;
• Right to delete information: You have the right to request us to delete your information under the following circumstances: ① We collect or use your information beyond the scope agreed in this Policy; ② We do not obtain your consent as agreed; ③ After the service is terminated, you no longer wish us to retain the relevant information;
• Right to withdraw consent: You have the right to withdraw your consent to this Policy and information processing. After withdrawing consent, we will no longer continue to collect and use your information, but the information processing behaviors already carried out based on your consent will not be affected;
• Right to terminate services: You have the right to stop using this App and related services at any time. If you need to completely cancel the information related to this App, you may submit a request through customer service channels, and we will delete the relevant information after verifying your identity.

7. Children's Privacy Protection

This App is not specifically designed for children, and we do not actively collect personal information from minors (usually referring to individuals under the age of 13 as defined by relevant North American laws). If we discover that we have inadvertently collected information from minors, we will immediately stop collecting and using it, contact the minor's guardian through customer service channels, and delete the relevant information or take other necessary measures in accordance with the guardian's request. If you are a guardian of a minor and find that the minor has used this App and submitted information, please contact us through customer service channels in a timely manner.

8. Update and Notification of the Policy

We reserve the right to revise this Policy in light of technological development, service upgrades, changes in laws and regulations, and other circumstances. The revised Privacy Policy will be notified to you in a prominent manner such as pop-ups or announcements within this App. If you continue to use this App after the Policy update, it shall be deemed that you agree to the contents of the revised Policy. If the Policy revision involves significant changes to rights and interests (such as expansion of information collection scope, adjustment of sharing methods, etc.), we will ensure that you are aware of the relevant changes through more adequate methods (such as multiple pop-up prompts).

This Policy shall take effect on [Effective Date] and replace all previous privacy policies related to this App.

9. Dispute Resolution

The formation, effectiveness, performance, interpretation, and dispute resolution of this Policy shall be governed by the laws of the People's Republic of China (excluding conflict of law rules) and relevant North American and the European Union privacy laws and regulations. If you have any disputes with us regarding the content or execution of this Policy, you should first try to resolve them through friendly negotiation; if negotiation fails, either party has the right to file a lawsuit with the people's court having jurisdiction over the location of Shanghai Enqi Technology Information Co., Ltd.

If you have any questions, comments, or suggestions about this Privacy Policy, or need to exercise relevant rights, please contact us through the customer service channel within this App, and we will serve you wholeheartedly.

Shanghai Enqi Technology Information Co., Ltd.