Important Update: VidaBay Snap App Temporary Compatibility Notice for iOS 27

Dear VidaBay Snap Users,

We are writing to inform you of a temporary compatibility issue between the current version of VidaBay Snap and Apple’s newly released iOS 27 operating system.

Important clarification: This issue does NOT affect all iOS 27 users.

  • If you downloaded and installed VidaBay Snap on your iPhone before upgrading to iOS 27, you can continue to use all features including image transfer normally without any impact.
  • The issue only occurs if you freshly download or reinstall the app after updating to iOS 27. In this case, you may encounter problems with app launching or core image transfer functions.

What we are doing

Our technical team is working on the iOS 27 compatibility update, which is a routine iteration following Apple’s major iOS release. We expect to complete development and release the compatible version within 48 hours.

Recommendations for you

1.If the app is already working normally on your iOS 27 device

No action is needed on your part. You can continue using VidaBay Snap as usual, and the upcoming update will be available to you via the App Store once released.

2.If you are unable to use the app after a fresh install/reinstall on iOS 27

Please wait patiently for the upcoming update. Once the new version is live within 48 hours, please delete your current app and reinstall the latest version from the App Store to restore normal use of all image transfer features.

3.If you have not yet upgraded to iOS 27

You may upgrade your system as needed. As long as you have VidaBay Snap installed before the system upgrade, the app will continue to work properly.

We will send an immediate announcement as soon as the updated version passes App Store review and is available. You will receive an in-app push notification, and we will also sync the latest progress on our official website and social channels.

This is a short-term compatibility issue and will not cause lasting impact on your product usage. We sincerely apologize for the inconvenience this has caused. Your trust and support mean everything to us, and we are doing everything we can to deliver the update as quickly as possible.

Thank you for your understanding and patience.

— The VidaBay Team