Important Shipping Update: 2026 China Labor Day Holiday Warehouse & Delivery Schedule

Key Note: US Orders Ship Normally Without Interruption

Core Shipping Arrangements (All Time in UTC+8 / Beijing Time)

1. For US-bound Orders (No Holiday Impact)

    

   All orders shipping to the United States, whether placed before or during the holiday, will be processed, picked up, and shipped normally in accordance with our standard timeline, with no delays. You can track the logistics status of your orders normally via the official VidaBay website order tracking page at any time.

    

2. For Orders to Affected Select Regions (Holiday Adjustment)

    

   For orders shipping to select regions outside the US, due to the limited holiday service schedule of our global logistics partners and the temporary closure of our China-based headquarters warehouse for non-US routes, our shipping schedule is updated as follows:

    
   • Pre-holiday Order Cut-off: All in-stock orders paid in full by 18:00 on April 29, 2026, shipping to affected select regions, will be fully packed, inspected, and handed over to our partnered carriers (including DHL, FedEx, UPS, China Post International, 4PX, and YunExpress) before the holiday. You can track the logistics status of these orders normally via our official website.
   • Holiday Order Processing:All orders placed between 18:00 on April 29, 2026 and 24:00 on May 4, 2026, shipping to affected select regions, will not be processed or shipped out during the holiday period. All pending orders will be prioritized and dispatched in strict order of payment on May 5, 2026 (the first business day), immediately after our warehouse and logistics partners resume full operations for these routes. We will add extra staff and shifts to ensure every backlogged order is handed over to carriers and scanned for logistics updates on May 5.
    

Why This Regional Adjustment Is Necessary

• Stable US Route Operations: Our dedicated partnered carriers for US-bound shipments have confirmed full, uninterrupted operations for their China-based sorting centers, US mainline transportation, customs clearance, and last-mile delivery throughout the China Labor Day holiday. There is no reduction in transport capacity, and no increased risk of package stagnation, loss, or damage, so we can guarantee normal shipping for all US orders.
• Logistics Service Stability for Other Global Regions: For most other international routes, our partnered logistics carriers will operate on a limited holiday schedule, with significant reductions in sorting center staffing, mainline transport capacity, and customs clearance support. Shipping orders to these select regions during the holiday would lead to a high risk of package stagnation, customs delays, lost items, or damaged goods, which would ultimately create a far worse experience for you.
• Team Service Quality Guarantee: This statutory holiday allows our hardworking China-based warehouse, quality inspection, and logistics operations teams to take a well-deserved break. They will return to work on May 5 with full energy, to ensure every order for affected regions is processed with the high level of care and accuracy you expect from VidaBay.